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Privacy Policy

 

At FinancialOC, along with our affiliates ("FinancialOC", "we", "us"), we prioritize your privacy and are dedicated to protecting the information you share with us. This document outlines how we handle the Personal Information collected through our website, applications, and services (referred to collectively as "Services"). It does not extend to the content processed on behalf of our API customers, which is covered by separate agreements.


1. Collection of Personal Information

We gather Personal Information about you in the following ways:

Directly from You: When you contact us through our forms, use our Services, or communicate with us, we collect:

  • Contact Information: Your name, email address, phone number, and any other information you provide when submitting a form or reaching out to us.
     
  • Service Information: Information related to your financial goals, interests, or questions submitted through our contact forms.
     
  • Communication Information: If you contact us, we collect your name, contact details, and message contents.
     

Social Media Information: Interacting with our social media accounts (e.g., Facebook, Instagram) may result in us collecting your contact details. These platforms may also provide us with aggregated user interaction data.

Automatically Collected Information: As you navigate and interact with our Services, we collect:

  • Technical Information: Browser/device type, IP address, and usage behavior using analytics and tracking tools to improve our website’s performance and your experience.
     

2. Use of Personal Information

We use your Personal Information to:

  • Respond to your inquiries and provide you with financial education, consultation, or support.
     
  • Improve and optimize our Services and marketing efforts.
     
  • Communicate updates, promotions, and insights related to financial coaching and credit improvement.
     
  • Prevent fraud and comply with legal obligations.
     

3. Disclosure of Personal Information

We may share your Personal Information with:

  • Service Providers: Such as hosting, analytics, or marketing partners that support our website and operations.
     
  • Business Transfers: In the event of a merger, acquisition, or asset sale.
     
  • Legal Requirements: When required to comply with applicable laws or protect our rights and safety.
     

4. Your Rights

Depending on your location, you may have certain rights related to your Personal Information, such as:

  • Accessing or correcting your Personal Information.
     
  • Requesting deletion of your data.
     
  • Objecting to or restricting data processing.
     
  • Transferring your data (data portability).
     
  • Withdrawing consent where applicable.
     

To exercise any of these rights, please contact us at: info@financialoc.com


5. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect data from anyone under this age. If we learn that we’ve collected such data, we will take appropriate steps to delete it. If you’re under 18, you must have parental or guardian consent to use our Services.


6. Third-Party Websites

Our website may contain links to other websites not controlled by FinancialOC. We recommend you review the privacy policies of any third-party websites before sharing your information.


7. Security and Retention

We take reasonable steps to protect your Personal Information from unauthorized access and use. While we strive to use commercially acceptable means, no method of transmission over the Internet is 100% secure.

We retain your data as long as necessary to provide our Services and comply with applicable laws.


8. International Users

If you access our website from outside the United States, you acknowledge and agree that your data may be processed and stored in the United States and other jurisdictions, under the legal bases outlined in this policy.


9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date. Continued use of our Services after changes means you accept the updated terms.


10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

📧 info@financialoc.com
🌐 https://financialoc.com


Consent to Communication

Scope of Consent: By submitting your personal information on our website, including your name, telephone number, and email address, you agree that FinancialOC, its subsidiaries, affiliates, and trusted third-party partners may contact you via email, phone, SMS, or postal mail. This includes information about our coaching services, offers, and other relevant updates.

Automated Calls and Messages: You acknowledge that your consent includes receiving autodialed and prerecorded messages to the phone number provided. We will obtain separate, express consent for telemarketing where required by law.

Third-Party Communication: We may share your personal information with trusted third parties in line with this Privacy Policy and applicable law. These third parties are required to respect your privacy and data protection rights.

Voluntary Nature of Consent: Providing consent is voluntary. You may withdraw your consent at any time by following opt-out instructions in our communications or contacting us.


Data Protection and Privacy

Use of Information: We use your data to provide personalized communication, enhance your experience, and conduct research and compliance activities.

Sharing and Disclosure: We do not sell your personal data. We only share it with parties that maintain strict data protection standards or when required by law.

Data Security: We implement industry-standard technical and organizational measures to secure your data against unauthorized access, loss, or damage.

Your Rights: You may request access to, correction of, or deletion of your data, and can also restrict or object to how it is processed. To exercise these rights, please contact us.

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